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- Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
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- Complaint counts from local consumer agencies and attorney general offices
- Advice to help you get the best service and value
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When a major appliance goes offline, it can feel like a far-from-minor problem. You need to fix it—fast. Our ratings of area repair services will help you find a solution.
Your dryer isn’t working. The estimate is $300. Do you fix it or buy a new one? To decide whether to repair or replace, consider how much time your investment is likely to buy you—but be aware that published lifespan figures can be misleading.
Once you have identified repair services that offer high-quality workmanship, you need to consider price. Our undercover shoppers found that company-to-company price differences can be substantial.
If you want to hire a company, our ratings tables show how customers we surveyed rated local housecleaning services and the results of our price shopping.
Many consumers prefer to hire an individual for housecleaning help, rather than a service. But doing your own hiring brings the responsibilities associated with the role of an employer, such as filling out paperwork and paying various taxes.
The National Committee on Household Employment, before it closed its doors, developed a set of standards for employers and their household employees. The guidelines presented here are from its Code of Standards for Household Employment.