Bray & Scarff

6801 Wisconsin Ave
Chevy Chase, MD 20815301-654-4150
Checkbook's Top Rating (Checkbook's top rating)
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Consumer Ratings for Bray & Scarff — 297 Ratings

Percent of customers who rated service "superior" for: | = average for all appliance stores
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Consumer Comments for Bray & Scarff

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Consumer from Kensington, MD
Jan 20, 2019
Recently purchased dishwasher and dryer. Both purchase experiences--the store, the salesman, the delivery and installation--were great. Highly recommend.
Consumer from Washington, DC
Oct 10, 2018
We purchased a refrigerator. Delivery team damaged 90 year old wooden floors. Unable to get B&S to help us with repairing floors. We weren't aware we were supposed to put down flooring protection....isn't that the delivery teams job? Any savings we may have achieved with new refrigerator lost now to need to repair wooden floor. Service manager said we did not specify we had wooden flooring even though it is written on delivery ticket.....Do not recommend this retailer.
Consumer from Bethesda, MD
Sep 06, 2018
The appliance we purchased came with a mail-in rebate, and it's been like pulling teeth to get the money. First, the rebate submission website was down, and store personnel told us to mail the rebate instead, which we did. Then we were notified that the rebate was rejected for unspecified reasons. So basically we're out $50. Next time we'll just go to Best Buy.

...and 69 more consumer comments for Bray & Scarff

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