Lowe's

205 Kentlands Blvd
Gaithersburg, MD 20878301-208-0400
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Consumer Ratings for Lowe's — 123 Ratings

Percent of customers who rated service "superior" for: | = average for all appliance stores
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Consumer Comments for Lowe's

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Consumer from GAITHERSBURG, MD
Jun 10, 2017
One delay delivery of new refrigerator while other one was out of service due to extended repair delay.
Consumer from MONTGOMERY VILLAGE, MD
Jan 10, 2017
Washer/Dryer took 6 days for delivery then the mistakenly cancelled & had to push me to the next day. Installer tested machine & it locked up. He left w/o calling anyone saying they would have to bring another one -probably the next day!
Automated call asked how delivery went and I left msg machine didn't work - was supposed to get call back within an hour, but no calls.
Later, tech came back b/c he forgot his charger and he discovered the washer was now working for some reason. Started a cycle to test & left, telling me to call them if it still doesn't work. Got error codes and discovered A) he didn't turn water on B) the hoses were installed backwards. NEVER got any calls from Lowe's. Can't recommend them based on this.
Consumer from POTOMAC, MD
Sep 14, 2016
Price matched appliances to receive lowest advertised price. Informed me of Mfg rebate for installation if I delayed my purchase 1 week. Guaranteed lowest price for over the range microwave which was available to ship once my range was available from backorder. Provided quote for custom installation of OTR microwave.

...and 33 more consumer comments for Lowe's