Bettar Appliance

10503 Wheatley St
Kensington, MD 20895301-949-2500
Checkbook's Top Rating (Checkbook's top rating)
Quality

Consumer Ratings for Bettar Appliance — 40 Ratings

Percent of customers who rated service "superior" for: | = average for all appliance stores
Register here and see full info on Bettar Appliance, FREE.
Overall quality what is this?
?
?%    
Advice on choice and use of products what is this?
?
?%    
Promptness of service what is this?
?
?%    
Staff attitudes/atmosphere what is this?
?
?%    
Quality of products what is this?
?
?%    
Variety of products what is this?
?
?%    
Ease of looking at/testing products what is this?
?
?%    
Reliability what is this?
?
?%    

Consumer Comments for Bettar Appliance

Register here and see full info on Bettar Appliance, FREE.
Consumer from Bethesda, MD
Nov 05, 2018
Went to their office Nov. 1 knowing the washer/dryer set I wanted and got a quote, ordered it,and the salesman said it would likely be available to deliver Nov.5/6. I called Nov. 3 to check the status and no one called back. Again I called Bettar Nov. 5, they informed me delivery would be Nov.6 - Nov. 12. I asked if there was any way to accelerate the date as their warehouse is in Baltimore (I am in Bethesda). Calling back, the salesman then informed me in fact the order could not be processed at all, due to backorder of the product at the factory (Whirlpool). So their incompetence means I wasted a full week of time with a nonfunctioning dryer in the meantime. It is simply inconceivable to me that the information on the backorder was not immediately available on someone's computer screen as soon as I put in the order. I got the impression that Bettar really did not care at all about customer service for its sales division.
Consumer from KENSINGTON, MD
Aug 30, 2016
They took hours going over all the options for the appliance we needed, plus they actually understood and knew a lot about what they were selling. Excellent service and advice
Consumer from BETHESDA, MD
Sep 07, 2013
Has advised me several times by phone on replacement appliances that turned out to be excellent, saving me the time of going to the store.

...and 6 more consumer comments for Bettar Appliance