Arhaus Furniture

7871-L Tysons Corner Ctr
McLean, VA 22102703-734-9001
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Consumer Ratings for Arhaus Furniture — 40 Ratings

Percent of customers who rated service "superior" for: | = average for all furniture stores
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Overall quality what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Business Policies for Arhaus Furniture

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Has an online gallery/catalog
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
14 days
Restocking fee what is this?
33%
Return time period for in-stock items (in original condition) what is this?
14 days
Restocking fee what is this?
Varies

Consumer Comments for Arhaus Furniture

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Consumer from Annandale, VA
Jan 05, 2016
We ordered two swivel/slider chairs and one matching ottoman for our family room. Staff was very supportive helping us pick the right chairs and then choosing the right fabric from many wonderful options. Delivery and installation went flawlessly.
Consumer from MC LEAN, VA
Aug 21, 2014
One of the recliners that we ordered had a slight defect. Company promptly sent adjuster who professionally repaired the defect in our home. Very satisfied with product and service.
Consumer from CLARKSBURG, MD
Dec 28, 2013
I purchased a number of furniture pieces at Arhaus. I walked into the store already knowing exactly which sofa to purchase; after that, I had no idea how to put my room layout together or what other furniture would work with my sofa. Arhaus provides complimentary interior design services to people who purchase furniture from them. So based on my sofa purchase, the interior designer (Stacey Knight) came to my home and helped me select other pieces, and also advised me on paint colors. Everything came together absolutely perfectly, and the room is beautiful. The only thing I'd say about how Arhaus could improve is that the chest I ordered, which is considered one of their "antique" finds, was defective. It took a 3rd exchange to get a good piece, but they did exchange it, and they did also give me a $100 gift certificate to make up for the trouble. The second thing is that I think for the price of their furniture, the furniture should include padding on the bottom of the legs. Much lower-priced furniture that I've purchased in the past has included padding, and since Arhaus is not exactly low-priced, I think they ought to include it. Aside from that, the customer service was excellent, the interior design services were amazing, my room turned out perfectly and I love the furniture, and I would shop at Arhaus again.

...and 4 more consumer comments for Arhaus Furniture

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