Costco

21398 Price Cascades Plz
Sterling, VA 20164 703-406-6507

Ratings

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Consumer Ratings for Costco — 94 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Consumer Comments for Costco

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Consumer from STERLING, VA
Feb 19, 2024
Recommended
Prices and service are great if you can stand the wait times.
Consumer from GREAT FALLS, VA
Feb 17, 2024
Recommended
Great prices and service.
Consumer from HERNDON, VA
Feb 16, 2024
Not Recommended
They over torqued a lug nut when putting a tire back on, causing the nut to be stripped. They wouldn't accept responsibility for it, blaming the manufacturer for using cheap materials. I had to go to a repair shop to fix it at my cost. I believe they tend to use untrained employees who need to rush through rotation jobs and thus don't use the correct torque settings. No way I'm going back to this location again.

...and 91 more consumer comments for Costco