fundraising calendar

Help us reach our annual fundraising goal!

Consumers' Checkbook is the only nonprofit providing in-depth service reviews and price research. We take no advertising or referral fees from businesses. Help us continue to serve your community.

Donate by December 31 to support unbiased independent service reviews.

Ethan Allen Design Center

8520 Leesburg Pike #A
Vienna, VA 22182703-356-6405
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Consumer Ratings for Ethan Allen Design Center — 37 Ratings

Percent of customers who rated service "superior" for: | = average for all furniture stores
Register here and see full info on Ethan Allen Design Center, FREE.
Overall quality what is this?
?
?%    
Promptness of service what is this?
?
?%    
Reliability what is this?
?
?%    
Advice on choice and use of products what is this?
?
?%    
Staff attitudes/atmosphere what is this?
?
?%    
Ease of looking at/testing products what is this?
?
?%    
Prices what is this?
?
?%    

Business Policies for Ethan Allen Design Center

Register here and see full info on Ethan Allen Design Center, FREE.
Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Has an online gallery/catalog
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
15%

Consumer Comments for Ethan Allen Design Center

Register here and see full info on Ethan Allen Design Center, FREE.
Consumer from VIENNA, VA
Jan 15, 2018
This store offers the services of an interior designer free with the purchase of at least one item of furniture. The designer will visit your home and make design recommendations based on your style and the room's configurations, drawing from the store's furniture and fabric. I used the service but didn't feel pressured to buy more than I was comfortable with, and I applied the designer's advice when making subsequent furniture purchases from other companies.
Consumer from BETHESDA, MD
Jul 26, 2015
The designer we were assigned was respectful and helpful. Very pleasant to work with.
Consumer from MC LEAN, VA
Aug 21, 2014
Staff should caution one when buying additional pieces that the finish may not match original purchase. Original is white, while the additional pieces were yellow. Had I'd known there could be such a difference ( exact color code used ) I would have never agreed to a restocking fee.

...and 5 more consumer comments for Ethan Allen Design Center