Synergy 768

9000 Brentwood Blvd #A
Brentwood, CA 94513 925-308-9177

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Consumer Ratings for Synergy 768 — 1 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for Synergy 768

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Consumer from Cupertino, CA
Nov 08, 2023
Not Recommended
Many delays in getting started after we had signed the purchase contract. It took nearly a year to get from signed contract to PG&E approval to use the system! They failed at the city (Cupertino) permit inspection multiple times. While initially designing the system, they told us that we would be able to add solar panels later if we thought we needed more. After the system was functional, we decided that we did need about 4 more panels; however, they refused our business because that "would not be cost effective" for them. (No concern for customer satisfaction once they had completed the project and received payment.) However, our contract said that if anyone else added to the system, that would invalidate our warranty! We had to get them to provide a written statement that they would agree to our having a different contractor add panels to our system, and that they would still honor our warranty. BEWARE! Get all statements about future work, such as the option to add panels, in writing!