Electric Express Appliance

1439 Rollins Rd
Burlingame, CA 94010 650-577-8705
Checkbook's Top Rating
Quality NO
Price NO

Prices for Electric Express Appliance

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Consumer Ratings for Electric Express Appliance — 21 Ratings

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Complaints for Electric Express Appliance

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Areas Served by Electric Express Appliance:

  • Marin Co.
  • San Francisco
  • San Mateo Co.
  • Santa Clara Co.

Types of appliances company repairs:

  • Electric dryers
  • Electric ranges
  • Freezers
  • Gas dryers
  • Gas ranges
  • Dishwashers
  • Refrigerators
  • Washing machines

Consumer Comments for Electric Express Appliance

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Consumer from San Francisco, CA
Sep 26, 2020
Electric Express doesn't honor schedule commitments. My appliance was under warranty, and the appliance company, Kitchenaid, worked with me to schedule an appointment date and time. Electric Express subsequently said Kitchenaid was wrong and that that time in fact wasn't available. So, I was forced to reschedule to a later date and time. Given that I was without a working refrigerator until repaired, I didn't appreciate the delay, and, frankly, I doubted Electric Express' honesty. I suspected it wanted to reschedule solely for its convenience. But it gets worse. Electric Express then called to try to convince me to reschedule the already rescheduled appointment. I had to fiercely fight them to honor the rescheduled appointment date. This company only cares about its convenience and doesn't give a hoot about its customers and their convenience.
Consumer from San Francisco, CA
May 07, 2019
Repair for appliance covered by warranty - no cost to me. Seven days before they could come. Repair person seemed angry to be here. Chewed me out for turning off appliance which kept running 24/7 (very expensive) although no one at manufacturer or repair company told me to keep it on even though I specifically mentioned it. Replaced board. Total time 15 minutes. Actual service was good. Interactions with shop and repair person not so much.
Consumer from Belmont, CA
Dec 07, 2018
Wasn't able to fix it the 1st time, but stuck with it and dishwasher works great now.

...and 6 more consumer comments for Electric Express Appliance