Eden Medical Center

20103 Lake Chabot Rd
Castro Valley, CA 94546 510-537-1234
Checkbook's Top Rating
Complex care NO
Simple care NO
Inpatient care NO

Summary Ratings for Eden Medical Center

Ratings From Physicians for complex emergency care what is this?
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Ratings From Physicians for simple emergency care what is this?
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Patient ratings for Eden Medical Center — 58 Ratings

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Percent of customers who rated service "superior" for: | = average for all emergency rooms
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Timely & Effective Care for Eden Medical Center

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How Often Hospital Followed "Best Treatment" Guidelines for Stroke Cases
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How Often Hospital Followed "Best Treatment" Guidelines for Heart Attack Cases
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Average Number of Minutes Patients Waited to be Seen by a Healthcare Professional
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Average Number of Minutes Patients Waited to be Admitted
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Average Number of Minutes Patients Waited to get to Room After Decision to Admit
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Average Number of Minutes Patients Waited to Receive Care and Be Sent Home
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Average Number of Minutes Patients Waited to Receive Pain Medication for Broken Bones
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Percent of Patients Who Left Without Being Seen
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Front-line capabilities for Eden Medical Center

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Specialists always on duty
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Number of emergency department cases per year
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Trauma center designation
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Emergency medicine certified doctor always on duty
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Ratings for Inpatient Care for Eden Medical Center

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Percent of customers who rated service "superior" for: | = average for all emergency rooms
Risk-adjusted death rate for all selected case types what is this?
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Overall Rating by Patients for Inpatient Care
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Doctor's ratings for high-risk adult surgery what is this?
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The Leapfrog Group's Hospital Safety ScoreSM
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Consumer Comments for Eden Medical Center

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Consumer from Castro Valley, CA
Apr 20, 2021
You don't put someone with herniated disks is a chair to scream for 3 hours because you allegedly don't have a couch or bed. Outrageous.
Consumer from Castro Valley, CA
Apr 20, 2020
A tree attacked me and gouged my arm, left a small crater that needed debreeding, sutures and dressing. The doctor and techs were thorough, careful and used enough lidocaine to make the process pain-free. I was extremely pleased and the residual scar is minimal.
Consumer from San Leandro, CA
Apr 19, 2020
No comparisons, so I really don't know if this is the norm. Well before any virus concerns, a weekday visit required a 5 hr wait and another 6 hrs before diagnosis was made and then another few hours before admission.

...and 6 more consumer comments for Eden Medical Center