Brookdale North Fremont

38035 Martha Ave
Fremont, CA 94536 510-797-4011

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Consumer Ratings for Brookdale North Fremont — 1 Ratings

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Consumer Comments for Brookdale North Fremont

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Consumer from NEWARK, CA
Nov 29, 2025
Not Recommended
The quality of memory care is superior; however, financial transparency is inferior. The monthly invoices received from corporate billing had overcharges for basic rate care inconsistent with the residency contract. Corrected monthly invoices prepared by the local Fremont community business office were paid. However, corporate ignored them and added the overcharges as arrears in subsequent invoices which had to be corrected the Fremont office each month. Because of the constant corporate overbilling and local monthly increases in the personal care rate, residency was terminated after three months. A related factor was frequent management staff turnover in the Fremont community during the residency term.