Downtown Auto Center

4145 Broadway
Oakland, CA 94611 510-547-4436
Checkbook's Top Rating
Quality NO
Price NO

Prices for Downtown Auto Center

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Downtown Auto Center — 108 Ratings

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Percent of customers who rated service "superior" for: | = average for all auto repair shops
Doing work properly what is this?
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Letting you know cost early what is this?
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Overall quality what is this?
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Complaints for Downtown Auto Center

Number of complaints with BBB and (complaint rate) what is this?

Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge/Ram
  • Fiat
  • Ford
  • GMC Truck
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Makes serviced under manufacturers' new-car warranties:

  • Toyota

Consumer Comments for Downtown Auto Center

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Consumer from Oakland, CA
Jan 18, 2022
Very expensive and slow. Never answer their phones. Can't reach the service manager.
Consumer from Oakland, CA
Oct 20, 2020
Took our Prius in for a recall (airbags IIRC). The service writer called later to say we had "a massive oil leak" that he could fix today for "only $2600." I asked him to send me a picture, as I'd just changed the oil the day before and knew the underside of the engine was totally clean, and it had never used any oil between 10,000-mile changes. He focused on a small area near the timing cover than had some oil seepage over a few square inches. Pfft. Since it had 130,000 miles I figured that was doing well. I declined the work, obviously. But this was clearly a scam.
Consumer from Oakland, CA
Apr 09, 2020
They have improved a lot in recent years, with the separation of the Subaru and Toyota sections into two different stores.

...and 5 more consumer comments for Downtown Auto Center