Downtown Toyota of Oakland

Name: Downtown Toyota of Oakland
Address: 4145 Broadway, Oakland, CA, 94611, US
Telephone: 510-547-4436
Price range: $$$$
Rating: 2.0

4145 Broadway
Oakland, CA 94611 510-547-4436

Checkbook's Top Rating
Quality	NO
Price	NO

96 ratings
64% gave a "superior" overall rating
- Prices 20% higher than average
Compare 446 nearby auto repair shops
"Only routine service performed. No repairs."
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Prices for Downtown Toyota of Oakland

Checkbook's price comparison score what is this?

Hourly labor rate for major mechanical repairs

Consumer Ratings for Downtown Toyota of Oakland — 96 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

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Letting you know cost early what is this?

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Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for Downtown Toyota of Oakland

Number of complaints with BBB and (complaint rate) what is this?

Current BBB report

Makes serviced:

Lexus
Toyota

Makes serviced under manufacturers' new-car warranties:

Lexus
Toyota

Consumer Comments for Downtown Toyota of Oakland

Consumer from Piedmont, CA
Dec 07, 2023

Only routine service performed. No repairs.

Consumer from Oakland, CA
Jan 18, 2022

Very expensive and slow. Never answer their phones. Can't reach the service manager.

Consumer from Oakland, CA
Oct 20, 2020

Took our Prius in for a recall (airbags IIRC). The service writer called later to say we had "a massive oil leak" that he could fix today for "only $2600." I asked him to send me a picture, as I'd just changed the oil the day before and knew the underside of the engine was totally clean, and it had never used any oil between 10,000-mile changes. He focused on a small area near the timing cover than had some oil seepage over a few square inches. Pfft. Since it had 130,000 miles I figured that was doing well. I declined the work, obviously. But this was clearly a scam.

...and 6 more consumer comments for Downtown Toyota of Oakland

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