Vi at Palo Alto

620 Sand Hill Rd
Palo Alto, CA 94304 650-853-5000

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Consumer Ratings for Vi at Palo Alto — 2 Ratings

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Consumer Comments for Vi at Palo Alto

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Consumer from Sunnyvale, CA
Jun 22, 2019
Not Recommended
Although the VI is very nice and superbly located, with some very nice apartments, they can accommodate very few residents at the restaurant because of insufficient staff. Despite the high costs of living at the VI, they have trouble staffing all the positions. This seems to be a management problem. Also, they cannot assure transportation when necessary, even to go to a doctor. So many of their promises are not kept. They do not have enough room at the memory center to accommodate all the residents who need that kind of support. Even at the recovery center they provide medication and cafe, but not enough for patients who need a lot of individual care. Such patients have to hire private care givers, which greatly increases the costs.
Consumer from Palo Alto, CA
Nov 08, 2017
Recommended