Bay Home & Window

40 California Ave Ste H
Pleasanton, CA 94566 925-846-3400

Ratings

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Consumer Ratings for Bay Home & Window — 7 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Consumer Comments for Bay Home & Window

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Consumer from Antioch, CA
Dec 15, 2023
Not Recommended
Consumer from San Jose, CA
Sep 13, 2023
Not Recommended
Very pleasant folks to interact with, by phone and in person. But in the end, they are overstaffed and seem to have little regard for customers' time in overscheduling time with customers. It took 5 encounters to get our shades installed, including 2 sales visits, a measuring visit, and 2 installation visits on discovering in the first that wrong items were delivered. Customer time could have been saved by: 1. combining sales visit with measuring visit 2. checking the delivery before coming out to install it
Consumer from Berkeley, CA
May 12, 2023
Recommended
We bought plantation shutters for two rooms. The project was completed according to their original timeline; they maintained contact while we waited for the shutters to be fabricated. Shutters are more expensive than other window coverings but we believe their price was fair.

...and 4 more consumer comments for Bay Home & Window