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Kaiser Permanente

801 Traeger Ave
San Bruno, CA 94066 650-742-7226

Ratings

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?%    
? out of 8 recommended

Consumer Ratings for Kaiser Permanente — 8 Ratings

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Percent of customers who rated service "superior" for:
Listening to/communicating with you
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?%    
Giving helpful advice
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?%    
Thoroughness, carefulness, and apparent competence
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?%    
Producing the results you expect
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?%    
Keeping down waiting time
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?%    
Overall quality of care
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?%    

Consumer Comments for Kaiser Permanente

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Consumer from San Francisco, CA
May 28, 2023
Recommended
The PTs I have had at Kaiser over the years have varied considerably in quality. Someone told me early on in my membership that you need to find the people who can help you, and then try to leverage those individuals as much as possible. Move on quickly from the ones who aren't helpful. The most helpful therapist I had let me bring in my bicycle, and filmed me riding on a stationary set of rollers in his examination room. He made suggestions for changing my position. My most recent therapist worked on my neck pain, which I think is senior-onset arthritis that runs in my family. She seemed interested in moving me through the system quickly, and provided me with a stock set of exercises that mostly made the neck pain worse.
Consumer from Pacifica, CA
Mar 24, 2023
Recommended
Consumer from San Mateo, CA
Mar 22, 2023
Recommended

...and 5 more consumer comments for Kaiser Permanente

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