Sears

800-469-4663
Checkbook's Top Rating
Quality NO
Price No Data

Prices for Sears

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Consumer Ratings for Sears — 488 Ratings

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Percent of customers who rated service "superior" for: | = average for all appliance repair services
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Complaints for Sears

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Types of appliances company repairs:

  • Electric dryers
  • Electric ranges
  • Freezers
  • Garbage disposers
  • Gas dryers
  • Gas ranges
  • Dishwashers
  • Refrigerators
  • Washing machines

Consumer Comments for Sears

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Consumer from LOS ALTOS, CA
Jul 03, 2025
Service did not get off the ground. 1) Service was scheduled on the phone with the specific price/discount advertised but no email confirmation with an order number was sent; 2) technician would not honor discount code on email offer when shown; 3) arrived within time window but technician said he would only wait 5 minutes at entrance and no longer than 10 minutes total while the fee was discussed; 4) technician reeked of smoke and was hard to understand; 5) multiple calls to customer service about fee clarification was only answered by AI robots at different numbers and would not route to a person.
Consumer from UNION CITY, CA
Sep 05, 2024
misdiagnosis on refrigerator ice maker; cannot get conflict resolution using on-line or 800 number; cannot return parts that service person recommended but not needed
Consumer from Rodeo, CA
Aug 18, 2024
Each time, the repair person was able to quickly deal with the issue.

...and 114 more consumer comments for Sears