Ivy Park

1550 Sutter St
San Francisco, CA 94109 415-921-1552

Ratings

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Consumer Ratings for Ivy Park — 2 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for Ivy Park

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Consumer from San Francisco, CA
Feb 20, 2024
Recommended
Consumer from San Francisco, CA
May 30, 2022
Recommended
It's hard to either recommend or not recommend a place like an Assisted Living facility. They ALL are good and bad at the same time, as it's hard to pay people enough for the often times thankless hard work. Coventry, managed by SRG, a For-Profit company, could do more to keep staff members from moving on and disrupting the care and communication lines. Individual staff members are great, but often leave after a few months. Coventry Place is expensive, but nice. The facilities are well maintained and residents are well cared for. However, Management and Staff experience a high degree of turnover, leading to lack of communication between each other, as well as families. Covid threw in another curve ball making everything 100 times worse. They did an excellent job keeping it out during the lockdowns, and up until last fall, when everyone experienced a surge as everyone did.