Fidelity Investments

8 Montgomery St
San Francisco, CA 94104 800-462-5450

Ratings

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Consumer Ratings for Fidelity Investments — 29 Ratings

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Percent of customers who rated service "superior" for:
Giving helpful advice
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Doing work properly
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Promptness/responsiveness
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Overall quality
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Consumer Comments for Fidelity Investments

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Consumer from San Jose, CA
Sep 04, 2023
Recommended
Consumer from San Francisco, CA
May 28, 2023
Not Recommended
My best advice for dealing with Fidelity is to stick with the people who are available on their 800 numbers. There you will usually find the most helpful and timely advice. The local establishment on Montgomery Street seems to be a revolving door of financial advisors and their managers. I think I might be on my fourth or fifth advisor, the most recent of which I have not met. It's usually not worth the time to go down there and have a face-to-face meeting. Of course covid changed meetings, and now I would have either a phone or zoom meeting instead.
Consumer from Oakley, CA
Jul 26, 2022
Recommended

...and 26 more consumer comments for Fidelity Investments