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Dell

800-624-9896

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Consumer Ratings for Dell — 15 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for Dell

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Consumer from Rockville, MD
May 20, 2023
Recommended
Consumer from Arlington, VA
Jan 11, 2023
Not Recommended
Consumer from Silver Spring, MD
Aug 03, 2022
Not Recommended
One should not pay for a one year Dell online/in-home warranty when purchasing Dell computers. They use technicians in India whose comprehension and translation of English is appalling. I gave them access to my computer for 6 months until it was so messed up I needed a new hard drive and Dell demanded return of the old drive at the same time sending a new warranty demanding payment if part not returned. I refused to return the part with all of my personal info and did not pay for the new hard drive that was installed by a technician in my area but was not allowed to download the software. Bad, bad service.

...and 12 more consumer comments for Dell

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