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Apple Store

All locations combined
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
Price NO**

Prices for Apple Store

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Checkbook's price comparison score what is this?
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Company's charge for an estimate if work is not done
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Consumer Ratings for Apple Store — 205 Ratings

Percent of customers who rated service "superior" for: | = average for all computer repair shops
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Overall quality: percent who rated shop "adequate" or "superior" what is this?
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Types of equipment shop repairs:

  • Apple desktops
  • Apple laptops
  • Tablets

Consumer Comments for Apple Store

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Consumer from Reston, VA
Sep 06, 2018
Staff seemed basically uniformed when it came to troubleshooting my MacPro. Not every Genius Bar had a real genius there.
Consumer from ARLINGTON, VA
Dec 09, 2017
When making repair appt on Apple web site, specify glass repair to get a faster appt. than for a general repair. Also know they won't replace glass on a phone which has a previous repair with non-Apple glass, and won't replace glass if the phone fails their diagnostic, even if the phone is otherwise working. Follow advice of web site to make a good backup of your phone on iTunes before bringing it in. But make sure you check the iTunes setting for the backup's password or you may be unable to restore the backup, if needed.
Consumer from OLNEY, MD
Sep 05, 2017
The repair seems to have been done well. But first you must get past the Genius Bar, where you are quite likely to receive bad information (eg, I was initially told I had a software problem and should re-install the OS, when in fact my logic board had failed

...and 23 more consumer comments for Apple Store

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