Dell

800-624-9896
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
Price NO**

Prices for Dell

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Company's charge for an estimate if work is not done
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Consumer Ratings for Dell — 23 Ratings

Percent of customers who rated service "superior" for: | = average for all computer repair shops
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Types of equipment shop repairs:

  • PC laptops
  • Monitors
  • PC desktops
  • Printers
  • Scanners
  • Tablets

Consumer Comments for Dell

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Consumer from TAKOMA PARK, MD
Sep 19, 2012
I had a simple router failure that resulted in hours of on-line repairs (and a very expensive service package). But the problem was partly due to an outfit called Diego Computer Systems that is a McAfee sub. Dell personnel were absolutely great in terms of patience and advice.
Consumer from LOVETTSVILLE, VA
Jul 17, 2012
A trojan can be hard to delete on first try. It did seem like it was initially gone. The remedy was to reformat hard drive or install another one. They installed a new hard drive. They're now fixing a laptop with a bad fan which I'm sure will be done to my satisfaction. I've been pleased with everything Dell for over a decade.
Consumer from FAIRFAX, VA
Jul 04, 2011
Unfortunately, the quality of Dell products has declined. The staff was pleasant but not helpful in resolving the problem repairing the defective computer. My business will not be purchasing any more Dell products.
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