Dell

800-624-9896
Checkbook's Top Rating
Quality NO
Price NO**

Prices for Dell

Checkbook's price comparison score what is this?
?
Company's charge for an estimate if work is not done
?

Consumer Ratings for Dell — 150 Ratings

Register here and see full info on Dell, FREE.
Percent of customers who rated service "superior" for: | = average for all computer repair shops
Doing work properly what is this?
?
?%    
Starting and completing work promptly what is this?
?
?%    
Letting you know cost early what is this?
?
?%    
Advice on service options and costs what is this?
?
?%    
Overall quality what is this?
?
?%    
Overall quality: percent who rated shop "adequate" or "superior" what is this?
?
?%    

Types of equipment shop repairs:

  • PC laptops
  • Monitors
  • PC desktops
  • Printers
  • Scanners
  • Tablets

Consumer Comments for Dell

Register here and see full info on Dell, FREE.
Consumer from Columbia, MD
Apr 24, 2020
They scheduled a time and did not show or call to cancel, reschedule or explain. Initial repair was done improperly requiring a second visit to do a proper repair.
Consumer from Woodbridge, VA
Nov 07, 2018
This is a terrible customer service organization. They speak horrible English. The "techs" are not trained to deal with computer problems. They only want to sell you a package, or CD to make money for the company.
I spent hours with several techs going over the same procedures that did not fix the problem. I will never buy another Dell product. Never!!
Consumer from Bethesda, MD
Oct 24, 2018
I have contract with Dell Concierge, so it's a flat rate for repairs, adjustments, by remote control of my computer. If a problem occurs following a tech session, they make good in a timely fashion. Have been with them for 6 years. The quality of techs has improved dramatically over that period of time. It's great for a totally non-tech old broad like me!