Thompson Creek Window Company

All locations combined
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Prices for Thompson Creek Window Company

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Consumer Ratings for Thompson Creek Window Company — 328 Ratings

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Complaints for Thompson Creek Window Company

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Areas Served by Thompson Creek Window Company:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Types of windows company installs:

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Consumer Comments for Thompson Creek Window Company

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Consumer from ASHBURN, VA
Sep 19, 2025
This is a review for their warranty service. I’ve reached out to Thompson Creek numerous times for warranty repair work over the past 6 months or so. They usually don’t call back, even though they promise. I needed to call multiple times just for simple screen replacement which still hasn’t been completed correctly. Now they are refusing to service the sliding glass door they installed unless I can find my paperwork from the initial purchase. They are also telling me that the sliding glass door warranty needs to be separately hand written in the agreement. This is in contrast to what I was told at sales time, what is in their advertising, and what their sales people are now saying. It appears to me that they are just trying to get out of paying for the repair of the sliding door mechanism that I was initially told was warranted for life. My recommendation is to AVOID THIS COMPANY. In my opinion they are not acting in good faith for warranty repairs.
Consumer from ALEXANDRIA, VA
Feb 28, 2024
I thought they were expensive, but the service and quality were worth every penny. The crew were very pleasant and they completed a job that was booked for a day and a half, but was completed in a half a day.
Consumer from Suitland, MD
Oct 25, 2023
Quick an painless. Great price because they manufacture there products. So they pass the savings on to the customers

...and 2 more consumer comments for Thompson Creek Window Company