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Advanced Computer Support

4626 Wisconsin Ave NW
Washington, DC 20016 202-237-8827 Business Website
Checkbook's Top Rating
Quality

Consumer Ratings — 40 Ratings

Percent of customers who rated service "superior" for: | = average for all computer repair shops
Doing work properly what is this?
79%
Starting and completing work promptly what is this?
87%
Letting you know cost early what is this?
81%
Advice on service options and costs what is this?
85%
Overall quality what is this?
85%
Overall quality: percent who rated shop "adequate" or "superior" what is this?
95%

Consumer Comments

Previous Comments Page 1 of 1 Next Comments
Consumer from SILVER SPRING, MD
Sep 26, 2025
I requested an appointment to fix a laptop that wasn't charging through the business website. After a couple of weeks, I got an e-mail say that it sounded like the charger port. Had I tried contracting Dell (manufacturer). Unimpressed to say the least.
Consumer from SILVER SPRING, MD
Sep 25, 2025
I spoke with Ari on the phone about the charging issue with my laptop. All I gave him was the make, model, and description of my troubles. He knew right off the bat what the issue was. I couldn't be happier and appreciate his easy going manner.
Consumer from WASHINGTON, DC
Jun 04, 2025
Abraham Fard is adept and fast when it comes to computer problems.
Consumer from Washington, DC
Jun 28, 2024
They are costly from some service providers but they are great for their services
Consumer from WASHINGTON, DC
Apr 13, 2024
My computer died and Abraham arranged for a replacement and transferred all my data quickly. He worked to keep my costs down on the hardware and software.
Consumer from Washington, DC
Jul 12, 2022
They did a good job they got my computer running smoothly again and the customer service was good they handled everything very professional
Consumer from Montgomery Village, MD
Jul 12, 2022
Excellent service ! Employees were very personable and had great technicians. They fixed the problem I had with the hard drive while I wanted at a reasonable price. I recommend them highly for any problems you have with your computer.
Consumer from Washington, DC
Aug 24, 2021
My 10 year old computer was not powering on at all. Sarah diagnosed the issue, replaced the power supply. She also recommended a PC transfer software package windows 7 to new windows 10 that worked well. I would definitely use them again.
Consumer from Washington, DC
Aug 21, 2021
They are the absolute best in the business. Smart, innovative, and unfailingly friendly.
Consumer from Bethesda, MD
Aug 02, 2020
Do not use this company! I needed to set up my new computer and transfer the data from my old computer to the new one. They charged $270 but they did not transfer my data and did not set up my emails properly. I had to hire another computer company. They had my computer working well and transferred all my documents in a short time and charged a lot less.
Consumer from Washington, DC
Apr 19, 2020
Mr Fard has looked after our computers for some 20 years. He is quick and efficient and always wiling to help. He is an excellent professor of comeuters even for a Luddite like me.
Consumer from Potomac, MD
Apr 09, 2020
These guys know what they're doing and they're honest.
Consumer from Chevy Chase, MD
Sep 19, 2019
Excellent diagnostic ability resulting in accurate, fast, servicing.
Consumer from Washington, DC
Mar 09, 2019
Fixed college child home on spring break laptop emergency in an hour. Very happy.
Consumer from Washington, DC
Mar 03, 2019
rapid turnaround for broken laptop screen
Consumer from WASHINGTON, DC
Dec 02, 2015
I trust these people; they are straight forward, look for inexpensive, practical solutions, and are knowledgeable.
Consumer from CHEVY CHASE, MD
Aug 09, 2015
Overall competent shop, did work properly, quickly, and at competitive prices; but counter staff needs improvement in human relations

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