American Valet Service

4519 Wisconsin Ave NW
Washington, DC 20016202-364-9440
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Consumer Ratings for American Valet Service — 104 Ratings

Percent of customers who rated service "superior" for: | = average for all drycleaners
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Consumer Comments for American Valet Service

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Consumer from WASHINGTON, DC
Nov 03, 2019
I took them a simple cotton button-down shirt. The pressing was the cheap/quick type. The collar was hard pressed, so that it didn't lay correctly. They ironed the lapel so that round ridged rings showed from the buttons. Also, there were heavy ironed-in creases on the shirt. A $2 shirt cleaner couldn't have done worse. Also, I had them sew new velcro into two pairs of sandals. The stitching looked like a child had done it and they used white pads on brown sandals that show. The price was appalling, (about $75). They explaining, after the fact, that it was $15/per new velcro strip. So that meant their shirt service was another $15! I had been told that they had a new customer 20% discount When it came time to pay, they said it didn't exist. I don't understand why this place is considered high quality. My experience was sub-par and hugely overpriced.
Consumer from Washington, DC
Feb 13, 2019
I have been a satisfied customer for more than 40 years. They do a good job cleaning a wide variety of items, and always complete the work when promised. They have a shoe repair and seamstress onsite, which makes them extra convenient. Although I no longer have much need for their services, the owner, his brother, and the rest of the staff always are welcoming and friendly.
Consumer from WASHINGTON, DC
Aug 24, 2018
great

...and 10 more consumer comments for American Valet Service