John G Webster Company

10738 Tucker St
Beltsville, MD 20705 202-783-6100
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Prices for John G Webster Company

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Consumer Ratings for John G Webster Company — 61 Ratings

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Percent of customers who rated service "superior" for: | = average for all heating & air-conditioning contractors
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Complaints for John G Webster Company

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Areas Served by John G Webster Company:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Equipment company services/installs:

  • Air duct cleaning
  • Humidifiers
  • Air ducts (sheet metal work)
  • Oil furnaces
  • Central air conditioners
  • Electric furnaces
  • Gas furnaces
  • Hot water heating systems
  • Hot water systems pipes & radiators
  • Electronic air cleaners
  • Heat pumps
  • Attic fans

Consumer Comments for John G Webster Company

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Consumer from Arlington, VA
Oct 26, 2020
Boiler would not fire up so I called the professionals. They had done a new install for me years ago at another location. They answered the phone promptly and had a service slot available the next day. The morning window was quite wide but I needed the service so we set it up. Telephone person was clear on the labor rate starting @ $95 for the first 15 minutes with increments thereafter. The technician showed up after calling that he was on his way a little past the middle of the window. He was prepared to go to work immediately. He performed the usual circuit tests and after $195 on the clock he concluded the boiler needed a new pilot control. He had to go buy it as it was not on the truck and reported he could get it for like 750 but could discount it to 600 something including installation the next day. I foolishly agreed and later learned the part is available online for $123 and change. I felt I had been gouged but I needed the work done so I foolishly went along. Momentum won. Part and labor that should not have been more than 300 was marked up 100%. Turns out the thermostat was bad too. They wanted $275 for the cheapest one they had on the truck so I had to go get and install one myself. A thermostat costs around $30 and for a pro to install can't take much longer than a few minutes. Beware of exorbitant markup on parts.
Consumer from Centreville, MD
Jan 18, 2020
I have used The John G. Webster Company many times over the past 20-years. In every case I have found them to be trustworthy, friendly, and excellent at their work. Recently they repaired my furnace. Their Technician Zach was excellent. He diagnosed the problem and completed the repair very quickly and restored my heat on a cold Winter day. I would highly recommend The John G. Webster Company. Their prices are excellent and they always deliver an excellent value when doing their work.
Consumer from Washington, DC
Nov 14, 2018
Did a horrible job installing rooftop air conditioning duct work, which continually leak water. Their prices are the highest I have ever seen and I chose them only because their personnel were so friendly and seemed so competent. They were not competent!

...and 5 more consumer comments for John G Webster Company