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American Home Center

10778 Tucker St
Beltsville, MD 20705 301-220-1144
Checkbook's Top Rating
Quality
Price

Prices for American Home Center

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Consumer Ratings for American Home Center — 312 Ratings

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Percent of customers who rated service "superior" for: | = average for all window installers & repair
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Complaints for American Home Center

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Current BBB report

Areas Served by American Home Center:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Types of windows company installs:

  • Installs doors
  • Installs fiberglass windows
  • Installs vinyl windows
  • Installs wood windows

Consumer Comments for American Home Center

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Consumer from Laurel, MD
Sep 27, 2023
This is the second house for which I have had the windows replaced by AHC. My first experience was overwhelmingly positive, and the windows really lowered our utility bills so calling Robert at AHC was a no-brainer decision. Robert is a complete professional; he takes all his measurements, lays out the estimate, and never pressures for additional services or products not needed - a very laid back experience. He also pointed out some mistakes that were made by the original house builder and options we could take to correct, even though these were not services his firm provides so there was no ulterior motive - just looking out for his customers. When our windows came in, we were offered two different dates for installation depending on what worked best for us; couldn't be easier. Antonio ran the job on the day of installation. The weather was not ideal, but Antonio and his crew worked through it and turned out a great job. They also cleaned all the areas where there were working even though I am renovating this house and the areas were a mess before they even arrived! Can't say enough about AHC, and if I ever need to use them for a third house, I definitely will.
Consumer from Washington, DC
Sep 06, 2023
A truly unusual and outstanding family run business! Replacement window merchants are aggressive salespeople, full of 2-for-1, buy-1-get-2-at-half-price-this-week-only specials, etc. Not American Home Center. A few minutes spent on their website illustrates their totally unique business/sales model. No sales people come to give you an estimate. Everything done on line and by phone-painlessly and quickly. After reading Checkbook reviews, I began with a call to AHC. I spoke with Joy Willett (Joy and her husband Robert own and operate the business). After a brief but useful discussion of various types and brands of replacement windows, she explained how to take rough measurements of my windows. Using a measuring tape it took 10 minutes for the entire house. I then emailed her the rough dimensions of each window I wished to replace. Literally overnight, she sent me a detailed preliminary quote for several different brands of replacement window, as well as videos and online brochures for the products she mentioned. I called back and she spent 1/2 hour with me explaining pros and cons of potential types and brands for which she had given quotes. [After checking with an architect friend, I realized she carried the best quality replacement windows]. AHC keeps a detailed database of windows they have installed. She gave me 4 addresses in my NW D.C. neighborhood where I could view, from the street, actual installations of windows in which I was interested. I then decided to go to her showroom so I could actually see the windows I thought I wanted up-close. I told her what I wanted to purchase and that I was ready to buy. We made an appointment for her husband Robert to come to my home a few days later and do precise measurements and give me a firm quote. Next is the truly unusual part of my experience with AHC. As Robert was going room to room in my large, 100 year-old frame house, he paused and said "If you do not mind my asking....why exactly are you replacing your windows?" (I will not bore with my answers). He then said, "You know the windows I am selling you are high quality, attractive windows (I had, of course, already seen examples in the showroom), however, they will look differently than the very old wooden windows you currently have...." We went out to my front yard and he pointed across the street, citing an example of what my replacement windows would actually look like in a home similar to mine. As we talked, although his replacement windows were attractive, and I knew to be of high quality, I began to re-think whether we really had good reasons to replace our existing windows. Robert gave me suggested other measures we could take and still keep our original windows. I asked for a few days to mull things over. In the end, I decided I really did not need new windows after all and canceled my impending order with AHC. He and Joy were totally gracious about it all and adamantly refused to allow me to compensate them for the time spent with me and making a home visit. What kind of business is this?!! Such expert, honest, utterly low pressure integrity. I cannot recommend AHC highly enough! So grateful for my experience with this business family!
Consumer from Potomac, MD
Sep 01, 2023
If you can find a better value, let me know about it. You won't. AHC: Fair pricing, unbiased guidance, transparent process, family-owned, high-quality products, expert installation. That's why they're Number 1!

...and 145 more consumer comments for American Home Center

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