Macy's

7125 Democracy Blvd
Bethesda, MD 20817 301-469-6800

Ratings

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Consumer Ratings for Macy's — 10 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Staff attitudes/atmosphere
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Reliability (standing behind products, delivering on time, etc.)
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Overall quality
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Consumer Comments for Macy's

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Consumer from SILVER SPRING, MD
Jul 07, 2025
Recommended
The sales associate knew his products and actually suggested a lower-priced mattress would meet my needs (for a guest room).
Consumer from Silver Spring, MD
Mar 15, 2025
Recommended
Consumer from WASHINGTON, DC
Oct 08, 2024
Recommended
There are not a lot of options for getting a conventional mattress or finding a place with a wide range of options. Macy's provides that and offers a range of payment options. The staff are adequate, but not superior in their knowledge. The one we dealt with was the opposite of aggressive, which is good when you know what you want. Maybe not so much if you want advice on a range of options.

...and 7 more consumer comments for Macy's