Rivermist Pet Lodge

19515 New Hampshire Ave
Brinklow, MD 20862301-774-3100
Checkbook's Top Rating (Checkbook's top rating)
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Services and Business Policies for Rivermist Pet Lodge

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Types of animals kennel boards
  • Cats
  • Dogs
Services
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Prices for Rivermist Pet Lodge

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Daily Boarding Rates for Rivermist Pet Lodge

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15-pound schnauzer
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35-pound springer spaniel
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65-pound golden retriever
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90-pound old english sheep dog
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Price for pair of 35-pound springer spaniels boarded in same run
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Cat
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Additional Fees for Rivermist Pet Lodge

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Required one-time fee (entry fees, membership fees, medical tests, etc.)
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Exercise dog individually 15 minutes per day
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Give dog one pill each day
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Feed dog food provided by owner
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Fee for a bath for dog before checkout
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Fee for nail trim for dog during stay
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Consumer Ratings for Rivermist Pet Lodge — 88 Ratings

Percent of customers who rated service "superior" for: | = average for all kennels
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Complaints for Rivermist Pet Lodge

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Number of complaints with local government consumer agencies
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Number of complaints with BBB
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Consumer Comments for Rivermist Pet Lodge

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Consumer from Brinklow, MD
Dec 29, 2018
On 12/4/18, I boarded my two small dogs at Rivermist. On 12/14, only one came home. Rivermist had called me on 12/11 to tell me that one dog was suffering from diarrhea and they were taking her to my vet on record. They took her to the wrong vet and she died the next day. The wrong vet only provided marginal, at best, vet care. I had clearly updated the records at Rivermist to be certain that the correct vet was contacted but they apparently didn't review their own records provided by me. I had recently started to use Rivermist because they had upgraded their facility and they were very close to me. Never again!
Consumer from GAITHERSBURG, MD
Mar 01, 2018
I had a great experience here. One of my two Maltese is very aggressive and hates people and will bite, as he is very fearful. I got there and was nervous he's bite someone. I turned around, and some guy had him sitting patiently in his lap. I was immediately sold.
Consumer from ROCKVILLE, MD
Nov 21, 2017
The staff is pleasant and the facilities appear clean and cared for. The appointment process is easy and professional with email confirmations. The base prices are competitive but there is fair amount of upselling (sigh).

...and 16 more consumer comments for Rivermist Pet Lodge