Precision Small Engines

9651 Baltimore Ave
College Park, MD 20740301-982-0900

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Consumer Comments for Precision Small Engines

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Consumer from Takoma Park, MD
Sep 23, 2018
Not Recommended
It took three weeks for them to even look at the mower I brought to them. And then, they failed to get back to me with a quote and I didn't even know my mower was ready until I called them twice. Finally, for a repair that didn't require more than 15 minutes (I know exactly what needed to be done), the nearly $100 price tag is just too much.
Consumer from HYATTSVILLE, MD
Sep 21, 2014
Not Recommended
I've been going there since 2000. Service was adequate -- sharpening a hedge trimmer, repairing 3 lawn mowers -- until the last two trips. Last year, I took a mower for repairs and within the same season, the motor assembly came apart, suggesting strongly that parts had probably not been correctly re-assembled. In the spring I took a tiller in for repair, and learned the gear box needed to be replaced. Their cost for repair exceeded the cost of purchasing a brand new tiller. I found the part on Ebay for under $40 -- suggesting that they, too, could have done the same and kept the repair cost lower by pricing a rebuilt part -- and I replaced the part myself. I was particularly disappointed by this second incident and while I understand small service shops are hit by hard economic times, that's no reason to jack up prices so much that a customer who's not handy will end up buying a brand new product when it's not necessary. I won't be going there again.
Consumer from WASHINGTON, DC
Sep 14, 2013
Recommended

...and 2 more consumer comments for Precision Small Engines