Kaiser Permanente

655 Watkins Mill Rd
Gaithersburg, MD 20878 240-632-4000

Ratings

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Consumer Ratings for Kaiser Permanente — 41 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for Kaiser Permanente

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Consumer from SILVER SPRING, MD
Nov 05, 2025
Recommended
I went to this Urgent Care Center five years ago and it was an under-staffed mess. So I was afraid to go there when my cardiac symptoms returned. I went on a Saturday morning and was pleasantly surprised. It's now fully-staffed which keeps the wait times down, the clinic flow is very good, and the staff was very thorough ordering the diagnostic bloodwork and tests that I needed. Like ERs, you may still experience a longer wait time depending on how busy they are, and when they triage patients ahead of you. But this was a nice turnaround - bravo, KP !
Consumer from MONTGOMERY VILLAGE, MD
Aug 19, 2025
Recommended
Consumer from GERMANTOWN, MD
Mar 04, 2025
Recommended

...and 38 more consumer comments for Kaiser Permanente