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Adventist HealthCare Germantown Emergency Center

19731 Germantown Rd
Germantown, MD 20874 301-444-8000

Ratings

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?%    
? out of 9 recommended

Consumer Ratings for Adventist HealthCare Germantown Emergency Center — 9 Ratings

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Percent of customers who rated service "superior" for:
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Staff pleasantness
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Effort to relieve anxiety/discomfort
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Listening and communicating
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Arranging follow-up care
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Consumer Comments for Adventist HealthCare Germantown Emergency Center

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Consumer from Germantown, MD
Feb 22, 2020
Recommended
Consumer from Gaithersburg, MD
Feb 12, 2020
Not Recommended
My adult son, who is intellectually disabled, visited the facility with a finger laceration. His younger sister accompanied him for comfort and to assist with communications. I was on my way home from work and met them there. My son was already in the treatment room, which was great. The doctor didn't have the warmest demeanor, but he did a great job. The paperwork was a nightmare. My daughter had brought and presented my son's two insurance cards (my son is covered by Medicaid as well as my company plan) and yet all of the paperwork had someone else's name on it! It took more time to straighten this out than it did to treat his injury.
Consumer from Montgomery Village, MD
Feb 09, 2020
Recommended

...and 6 more consumer comments for Adventist HealthCare Germantown Emergency Center

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