Victorian Chimney Service

10410 Kensington Pkwy Ste 202
Kensington, MD 20895 301-593-8393

Ratings

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Consumer Ratings for Victorian Chimney Service — 23 Ratings

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Consumer Comments for Victorian Chimney Service

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Consumer from Washington, DC
Oct 10, 2019
Not Recommended
This company was obviously going through some kind of transition over the past year in terms of staffing and overall organization, so that contact was erratic and confusing, as was the guidance provided. Unfortunate but wouldn't feel comfortable using again.
Consumer from Chevy Chase, MD
Aug 15, 2019
Recommended
I wish I had contacted Victorian Chimney first. We ended up paying $150 to get an "inspection" of our Chimney done by Bethesda Chimney in the winter, when we first moved into our house. It took Bethesda Chimney a whole 5 minutes to tell us it needed to be relined. Their quote was $5,500. We then called 2 other companies to look for estimates, with Victorian Chimney being one of them. Victorian Chimney was the ONLY company that followed up with me after providing a totally free inspection and quote. We held off on getting the work done until Summer, but Joe, the owner, honored the same quote he game me in the winter, which was over 30% less than all other quotes. He provided me proof of insurance and also MD License. He had a crew of 4 people come out 2 days after we agreed on the work. They were extremely clean and professional. They had all of the work done in 3 days. This included relining, mason work, and waterproofing. The work also came with a warranty, the same as the more expensive companies. The owner Joe followed up with me each day to ensure I was satisfied. I asked to have some additional mason work done on the chimney, where it appeared to be less, and he did it at no charge, no questions asked. I would highly recommend using them.
Consumer from Takoma Park, MD
May 03, 2019
Not Recommended
The person who answered the phone made an appointment for Saturday morning. He then called Friday night to postpone it due to rainy weather forecast. Rescheduled for Sunday morning, but did not show up (despite fine weather). When he was called again, said he would come Tuesday. Never showed up, never called to cancel.

...and 20 more consumer comments for Victorian Chimney Service