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Servpro

10528 St Paul St
Kensington, MD 20895 301-933-2425

Ratings

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Consumer Ratings for Servpro — 8 Ratings

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Percent of customers who rated service "superior" for:
Doing service properly on first try
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Promptness/responsiveness
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Advice on service options and costs
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Consumer Comments for Servpro

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Consumer from WASHINGTON, DC
Jun 24, 2025
Recommended
Servpro of Wheaton/Kensington is outstanding! A sewer backup had caused flooding and water damage in my first-floor bathroom and adjacent hall, and some flooding in part of the basement. Working until very late on a Saturday night, their mitigation team, led by Alexis, cleared the water, cleaned and disinfected all three areas, and skillfully cut out the wallboard (at a height of about 30 inches), baseboards, and insulation from all of the walls of the bathroom and hall. Then, under the direction of repair team manager Omar Portillo, the repair team (Jose, Kevin, and a different Omar) installed the new wallboard, insulation and baseboards. After the necessary preparation, Jose and Kevin painted the entire walls (not just the patched parts) and the baseboards, leaving them with no sign that any damage had occurred, and having completed the repairs in only two days. Throughout the entire process, both teams worked efficiently and unobtrusively, and offered helpful explanations as the work progressed. I highly recommend Servpro of Wheaton/Kensington and will without hesitation call on them again if the need arises.
Consumer from CHEVY CHASE, MD
Mar 06, 2025
Recommended
Consumer from North Potomac, MD
Sep 02, 2023
Recommended
They do excellent work. Be sure to get a solid understanding of their scope of service. I assumed they would do some repairs that apparentently weren't usually included. They were very professional in working out a satisfactory solution but I should have asked more questions at the onset.

...and 5 more consumer comments for Servpro

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