American Windows & Siding of VA

10516 Detrick Ave
Kensington, MD 20895 301-962-4150
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Prices for American Windows & Siding of VA

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Consumer Ratings for American Windows & Siding of VA — 60 Ratings

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Percent of customers who rated service "superior" for: | = average for all window installers & repair
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Complaints for American Windows & Siding of VA

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Areas Served by American Windows & Siding of VA:

  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Howard Co.
  • Montgomery Co.
  • Prince George's Co.

Types of windows company installs:

  • Installs aluminum windows
  • Installs doors
  • Installs fiberglass windows
  • Installs gutters/downspouts
  • Installs roofing
  • Installs siding
  • Installs vinyl windows
  • Installs wood windows

Consumer Comments for American Windows & Siding of VA

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Consumer from Washington, DC
Feb 07, 2021
We worked primarily with Connor, Mike and Jack to have all the windows and doors replaced in our DC row home, as well as having our back doorway turned into a large bay window and former window turned into a doorway (substantial masonry work). We had a lot of questions about the masonry work beforehand, and both Connor and Mike came out to our house multiple times (once with the mason) prior to signing a contract to walk us through the process. Connor and Mike were incredibly patient and helpful as we went back and forth via email over a span of weeks to ensure that we were 100% confident in the products we ended up selecting (Sunrise Restoration windows, ProVia doors). Connor’s communication was consistently exceptional, we would always get a quick response to emails/texts/calls and were regularly updated on the status of our order (delayed due to COVID-19). Connor was even able to provide a long-term financing option at our request. Once the products had arrived, Jack arranged our install dates and set expectations for the work. AWS showed up with a large crew of 10-12 workers who were all respectful, friendly and thoughtful as they maneuvered swiftly throughout our home. Connor and Jack were present to oversee a lot of the work, though the crew needed little direction. The speed at which the team operated was impressive, and the quality of the install did not suffer as a result. Although we had purchased inserts rather than full tear replacements, some of our window frames had deteriorated and AWS replaced the damaged wood frames without hesitation. Given the small size of our home, we weren’t able to get much done while the team was working but luckily my partner and I both had work off during the two install days. During the installation we realized that one of the initial door measurements had been off, and Mike very kindly offered to order a correctly sized replacement door at no cost to us. A couple months after the initial install, Connor and Jack returned when the replacement door was ready and also inspected all the windows and doors to ensure that everything was perfect. I cannot overstate the level of dedication to customer satisfaction we experienced with AWS. As I said, this was not a small job and we could not be happier with the final outcome. Even when unexpected challenges arose along the way, Mike, Connor and Jack put our wants and needs first in determining the appropriate solution. AWS is a truly professional operation, and we’d highly recommend them to our family/friends/anyone considering new windows or doors.
Consumer from Kensington, MD
Aug 19, 2020
American Windows did a superb job and were very pleasant to work with. Many options in their Kensington shop. Helped us pick out perfect replacement windows for our mid-century split foyer house. Goodbye aluminum windows! Highly recommended
Consumer from Silver Spring, MD
Apr 19, 2020
They replaced windows and doors in 2 houses. Gary is the best. Knows his business, is a creative problem solver and he doesn’t make mistakes. No up-selling either. Crews are competent and quick and efficient. Can’t praise them highly enough.

...and 14 more consumer comments for American Windows & Siding of VA