ARS/Rescue Rooter of Laurel

9010 Maier Rd #105
Laurel, MD 20723301-927-7100
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
Price NO**

Prices for ARS/Rescue Rooter of Laurel

Register here and see full info on ARS/Rescue Rooter of Laurel, FREE.
Checkbook's price comparison score what is this?
?
Minimum charge for a service call
?
What the minimum charge includes
?

Consumer Ratings for ARS/Rescue Rooter of Laurel — 85 Ratings

Percent of customers who rated service "superior" for: | = average for all air-conditioning & heating contractors
Register here and see full info on ARS/Rescue Rooter of Laurel, FREE.
Doing work properly what is this?
?
?%    
Starting and completing work promptly what is this?
?
?%    
Letting you know cost early what is this?
?
?%    
Advice on service options and costs what is this?
?
?%    
Overall quality what is this?
?
?%    
Overall quality: percent who rated company "adequate" or "superior" what is this?
?
?%    

Complaints for ARS/Rescue Rooter of Laurel

Register here and see full info FREE.
Number of complaints with local government consumer agencies and (complaint rate) what is this?
?
Number of complaints with BBB and (complaint rate) what is this?
?

Areas Served by ARS/Rescue Rooter of Laurel:

  • Anne Arundel Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.

Equipment company services/installs:

  • Humidifiers
  • Air ducts (sheet metal work)
  • Oil furnaces
  • Central air conditioners
  • Electric furnaces
  • Gas furnaces
  • Hot water heating systems
  • Hot water systems pipes & radiators
  • Electronic air cleaners
  • Heat pumps

Consumer Comments for ARS/Rescue Rooter of Laurel

Register here and see full info on ARS/Rescue Rooter of Laurel, FREE.
Consumer from Lanham, MD
Aug 09, 2018
My A/C cooling air volume started to drop in July 2018 (unit was installed in 2011). I heard a squealing noise coming from the fan blower area. A technician came by on the date of the appointment to examine the system. He checked the inner coil, fan blower unit, and outside compressor. He diagnosed the problem to be low refrigerant from a possible leak and that caused the blower fan to run at a lower speed. He added back 3 gallons of refrigerant and tested the system. The A/C unit returned to normal operation. The technician recommended that a leak test be performed to determine where the leak was occurring. I decided not to make an appointment for that until later. The cost of 3 lbs. refrigerant with the diagnosis charge of $120 came out to over $700. The technician provided a refrigerant discount and a senior discount which dropped the total price to below $600. The previous A/C unit rarely had refrigerant issues (used for 17 years) so do not know if the replacement unit is defective. You need to be certified to handle refrigerant chemicals, so cannot do the replacement work yourself.
Consumer from Silver Spring, MD
May 11, 2018
Technician misdiagnosed gas furnace fault, claiming a partcular part was faulty but without actually testing it; he also missed a diagnostic indicator which clearly indicated the nature of the problem. He quoted repair cost around $2000, including about $800 for a part that could be purchased for $150 from a supply warehouse price. Technician offered a “discount” on a new furnace; surprise, that. Paid about $100 for this incompetent or sham “diagnosis.” Technician from another contractor quickly and inexpensively repaired the furnace for about $300 including labor and new part. Even when presented with evidence of misdiagnosis, ARS refused to refund their fee.
Consumer from CHEVY CHASE, MD
Jun 11, 2017
On annual A/C maintenance, ARS failed to check for leaks at ports they had used and left with a slow coolant leak. When A/C needed service as a result, they did not check for cause of low coolant level and tried to sell me a new system. Eli's came for a bid, tested the system and fixed the leak. ARS maintenance charges are economical, but there are really in the business of selling over-priced "repairs" that are not needed.

...and 29 more consumer comments for ARS/Rescue Rooter of Laurel