Maryland Lawn Sprinkler

1284 Sugar Maple Dr
Marriottsville, MD 21104410-461-8989

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Consumer Comments for Maryland Lawn Sprinkler

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Consumer from GLENWOOD, MD
Dec 12, 2011
Not Recommended
Working with this company was a nightmare from beginning to end. Although there is a company address there is no actual office - just a pager service. Calling in for service means a wait for a callback from 1-3 days. In an emergency situation it can take a day as well since you are calling into a calling service - not to the actual company. I was told that a backflow valve would be installed but a check valve was installed instead - a much cheaper and less reliable piece than a backflow valve. My Verizon line was cut and this company did nothing to help me resolve the issue. I was told that they did exactly what was required and it was my problem that the line was cut. The work that was done (I found out later) was not to code. It took weeks to get my Verizon FIOS back in service. I had issues with the sprinklers themselves and had a difficult time trying to get them resolved. I only found out after the installation that service is only provided Monday - Thursday - no Friday, Saturday and Sunday. I had an appointment to meet this company at my home to resolve a leak in the system. It rained that day and no one showed up. When I called to cancel 45 minutes after my scheduled appointment so I could go back to work they told me to re-schedule for another day. No apology for not showing up for the appointment and no phone call to let me know that they would not show. I took several hours off work that day to go home for this appointment. This is how they operate. Do not use this service - they are overpriced for what they provide and are not exactly forthright.
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