MedStar Montgomery General Medical Center

18101 Prince Philip Dr
Olney, MD 20832301-774-8882
Checkbook's Top Rating (Checkbook's top rating)
Complex care NO
Simple care NO
Inpatient care NO

Summary Ratings for MedStar Montgomery General Medical Center

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Ratings From Physicians for complex emergency care what is this?
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Ratings From Physicians for simple emergency care what is this?
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Patient ratings for MedStar Montgomery General Medical Center — 351 Ratings

Percent of customers who rated service "superior" for: | = average for all emergency rooms
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Overall Care what is this?
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Timely & Effective Care for MedStar Montgomery General Medical Center

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How Often Hospital Followed "Best Treatment" Guidelines for Stroke Cases
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How Often Hospital Followed "Best Treatment" Guidelines for Heart Attack Cases
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Average Number of Minutes Patients Waited to be Seen by a Healthcare Professional
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Average Number of Minutes Patients Waited to be Admitted
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Average Number of Minutes Patients Waited to get to Room After Decision to Admit
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Average Number of Minutes Patients Waited to Receive Care and Be Sent Home
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Average Number of Minutes Patients Waited to Receive Pain Medication for Broken Bones
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Percent of Patients Who Left Without Being Seen
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Front-line capabilities for MedStar Montgomery General Medical Center

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Specialists always on duty
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Number of emergency department cases per year
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Trauma center designation
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Emergency medicine certified doctor always on duty
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Ratings for Inpatient Care for MedStar Montgomery General Medical Center

Percent of customers who rated service "superior" for: | = average for all emergency rooms
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Risk-adjusted death rate for all selected case types what is this?
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Overall Rating by Patients for Inpatient Care
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Doctor's ratings for high-risk adult surgery what is this?
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The Leapfrog Group's Hospital Safety ScoreSM
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Consumer Comments for MedStar Montgomery General Medical Center

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Consumer from Silver Spring, MD
Sep 12, 2019
I would go to an urgent care center if at all possible before I would go to Medstar Montgomery. You never know what you're going to get here. The waiting room can be empty and you will still wait for hours with no explanation. Communication regarding status is terrible; they listen well, but do nothing about what they hear. Very frustrating place to have a medical problem. At least I didn't die which is good thing.
Consumer from Gaithersburg, MD
Jun 26, 2019
Recently I've noticed much longer wait times in their emergency rooms. The first time I was convinced it was an exception because there was a large emergency event and all of the hospitals were overwhelmed. But, then it happened again. It may be a problem.
Consumer from Olney, MD
Jan 25, 2019
The P.A. took issue with the fact that a cardiologist had sent me to the Emergency Department, and he stated that the outside doctor should not have done so.

...and 41 more consumer comments for MedStar Montgomery General Medical Center

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