MedStar Montgomery General Medical Center

18101 Prince Philip Dr
Olney, MD 20832 301-774-8882
Checkbook's Top Rating
Complex care NO
Simple care NO
Inpatient care NO

Summary Ratings for MedStar Montgomery General Medical Center

Ratings From Physicians for complex emergency care what is this?
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Ratings From Physicians for simple emergency care what is this?
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Patient ratings for MedStar Montgomery General Medical Center — 351 Ratings

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Percent of customers who rated service "superior" for: | = average for all emergency rooms
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Timely & Effective Care for MedStar Montgomery General Medical Center

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How Often Hospital Followed "Best Treatment" Guidelines for Stroke Cases
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How Often Hospital Followed "Best Treatment" Guidelines for Heart Attack Cases
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Average Number of Minutes Patients Waited to be Seen by a Healthcare Professional
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Average Number of Minutes Patients Waited to Receive Pain Medication for Broken Bones
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Front-line capabilities for MedStar Montgomery General Medical Center

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Specialists always on duty
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Number of emergency department cases per year
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Trauma center designation
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Emergency medicine certified doctor always on duty
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Ratings for Inpatient Care for MedStar Montgomery General Medical Center

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Percent of customers who rated service "superior" for: | = average for all emergency rooms
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Doctor's ratings for high-risk adult surgery what is this?
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The Leapfrog Group's Hospital Safety ScoreSM
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Consumer Comments for MedStar Montgomery General Medical Center

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Consumer from Columbia, MD
Feb 17, 2023
If you use the ER for routine medical care shame on you. This place is packed most of the time by walk-in patients. If it is an emergency, go there by ambulance, don't walk in. You will be stuck in an uncomfortable waiting room triage system.
Consumer from Olney, MD
Jan 25, 2023
Between kids, adult & senior emergencies, we know this place far too well. Cleanliness has always been a concern, especially in the treatment areas. While some departments seem more efficient, the coordination between them leaves much to be desired... & keeping patients informed of what is going to happen & when is not always communicated. Accuracy of printed info is also not always correct. They had a blood pressure written on discharge papers of 160/120 which was beyond absurd, as I had been told (& they wrote it down for me) the 100/62 when I went in. Discharge papers in bold stated I needed to be treated IMMEDIATELY for high BP. When I showed the note, signed by the original nurse, the discharge nurse just scratched it out on the discharge papers. Also, this seems like a contract out place... you are billed separately for everything: the hospital, the doctors, labs, etc. Sometimes there is overlap, as the hospital bills for the doctor, then the doc sends a separate personal bill... even if you never directly encountered that person.
Consumer from Olney, MD
Oct 24, 2022
Spectacular staff. The nurses in particular listen attentively, care deeply and are outstanding here. The doctors on the day side were not as visible, however when they were they did listen. Considering how traumatic an ER visit can be, the staff at Medstar Montgomery, particularly the superstar nurses, are outstanding.

...and 33 more consumer comments for MedStar Montgomery General Medical Center