Adventist HealthCare Shady Grove Medical Center

9901 Medical Center Dr
Rockville, MD 20850240-826-6000
Checkbook's Top Rating (Checkbook's top rating)
Complex care NO
Simple care NO
Inpatient care NO

Summary Ratings for Adventist HealthCare Shady Grove Medical Center

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Ratings From Physicians for complex emergency care what is this?
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Ratings From Physicians for simple emergency care what is this?
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Patient ratings for Adventist HealthCare Shady Grove Medical Center — 498 Ratings

Percent of customers who rated service "superior" for: | = average for all emergency rooms
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Timely & Effective Care for Adventist HealthCare Shady Grove Medical Center

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How Often Hospital Followed "Best Treatment" Guidelines for Stroke Cases
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How Often Hospital Followed "Best Treatment" Guidelines for Heart Attack Cases
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Average Number of Minutes Patients Waited to be Seen by a Healthcare Professional
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Front-line capabilities for Adventist HealthCare Shady Grove Medical Center

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Specialists always on duty
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Number of emergency department cases per year
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Trauma center designation
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Emergency medicine certified doctor always on duty
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Ratings for Inpatient Care for Adventist HealthCare Shady Grove Medical Center

Percent of customers who rated service "superior" for: | = average for all emergency rooms
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Doctor's ratings for high-risk adult surgery what is this?
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Consumer Comments for Adventist HealthCare Shady Grove Medical Center

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Consumer from Washington, DC
Mar 01, 2019
excelent
Consumer from Derwood, MD
Jan 24, 2019
I can't recommend this place. A family member received no first aid (e.g. ice) after breaking and dislocating his arm. We waited for many hours until a doctor finally saw him. While we waited, certain staff (interns) were clowning around together as if we didn't exist. Arrived at noon, finally left at around 11:00 PM. Horrible experience.
Consumer from Montgomery Village, MD
Jan 23, 2019
I was a walk-in patient that was admitted to the hospital. Waiting time was minimal. Staff were courteous and responsive to questions. The physician saw me promptly and provided IV medications to address symptoms. I was kept informed of my status and was admitted to the hospital. My treatment in the ER was very good. The only issue I had was with the insurance billing. I provided my insurance information to the ER staff but the billing was submitted to a previous policy that I hadn’t had for five years. It took a few months and multiple calls to have my claim submitted to the correct insurance.

...and 71 more consumer comments for Adventist HealthCare Shady Grove Medical Center

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