Custom Masonry

18210 Brooke Rd
Sandy Spring, MD 20860301-570-0059

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Consumer Comments for Custom Masonry

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Consumer from ALEXANDRIA, VA
Dec 11, 2010
Not Recommended
I recently had a chimney repair job performed by this company. They did a pretty good job on the repair, but their responsiveness to a follow on issue has been abysmal. When picking up their check on completion of the project, they agreed to return and perform an additional small repair that I thought should have been made. They have not returned, and my efforts to contact them by e-mail and phone have been unsuccessful. I will be highly surprised if I ever hear from them. Because the repair left undone is relatively minor, I will probably just drop it. The bottom line is their work is pretty good, but because I believe integrity is important, I cannot recommend them. If you do hire them, it is imperative that you not pay fully for the work until you are satisfied.
Consumer from ARLINGTON, VA
Aug 18, 2010
Recommended
I only got an estimate from Custom Masonry but they were very prompt and responsive with an estimate comparable to the other mason I went with, mostly because the other mason had more recommendations in Checkbook. In light of staffing quality problems that the other, larger mason company had, I'd give this more personal brother/sister team my business next time.
Consumer from POTOMAC, MD
Aug 04, 2010
Recommended
experienced, hard-working, very competent; can handle a wide variety of difficult projects, both unit masonry and concrete
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