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Watch Pocket

10113 Colesville Rd
Silver Spring, MD 20901301-593-8014
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Consumer Ratings for Watch Pocket — 195 Ratings

Percent of customers who rated service "superior" for: | = average for all watch repair shops
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Consumer Comments for Watch Pocket

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Consumer from Silver Spring, MD
Oct 04, 2018
I've had two major repairs of antique items at this location, a mantle clock and a wrist watch. The repairs are pricey, one was $650, the other $550. I think this place has cornered the market and do their work reasonably well for the most part. The owner is somewhat patronizing in exchanges with me, but I tend to overlook what he says, and just stick to the facts rather than straightening him out. Actually I prefer to deal with him than the younger guy whose advice tends to be dismissive and doesn't solve the problem. The watch I brought in probably didn't need much work to get it going and the $550 price tag seemed excessive to me. I notice it stops midway through the day so I need to go back. Whoever worked on it put a rather grostesque watch winder on it and I'm going to ask him to change it. The guarantee they offer is good for a year which they have honored. I've dealt with clock/watch repair in Kensington, and the Watch Pocket is much better than this group. When I had trouble with their repairs, the people in Antique Row in Kensington gave me a website to check with to answer my questions. Oh come on people, can't you do better than that? Needless to say, I never went back.
Consumer from Silver Spring, MD
Sep 29, 2018
Amazing to watch these guys change a battery.
Consumer from SILVER SPRING, MD
Apr 23, 2018
Excellent service for your watch and clock repair needs. We had a mid-century wind up clock re-engineer it with a battery powered mechanism and it's been working great. My wife gets her watch battery replaced here and the work has always been done quick and at a reasonable price.

...and 25 more consumer comments for Watch Pocket

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