S & R Heating Cooling & Appliance Repair

Name: S & R Heating Cooling & Appliance Repair
Address: 4118 Hoffman Rd, White Bear Lake, MN, 55110, US
Telephone: 651-429-0001
Price range: $$$
Rating: 4.5

4118 Hoffman Rd
White Bear Lake, MN 55110 651-429-0001

Checkbook's Top Rating
Quality
Price	NO

70 ratings
88% gave a "superior" overall rating
- Prices 13% higher than average
Compare 75 nearby air-conditioning & heating contractors
"S&R is reliable. The prices are slightly higher but service is worth every penny."
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Prices for S & R Heating Cooling & Appliance Repair

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Consumer Ratings for S & R Heating Cooling & Appliance Repair — 70 Ratings

Percent of customers who rated service "superior" for: | = average for all air-conditioning & heating contractors

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Complaints for S & R Heating Cooling & Appliance Repair

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Current BBB report

Equipment company services/installs:

Humidifiers
Air ducts (sheet metal work)
Central air conditioners
Electric furnaces
Gas furnaces

Electronic air cleaners
Heat pumps

Consumer Comments for S & R Heating Cooling & Appliance Repair

Consumer from SAINT PAUL, MN
Apr 13, 2025

S&R is reliable. The prices are slightly higher but service is worth every penny.

Consumer from OAKDALE, MN
Sep 06, 2024

Invited them to quote their best price for a furnace replacement. Their estimator was OK, except that rather than keep our appointment he decided he wanted to come earlier that day. He seemed knowledgeable enough and answered my questions. But he didn't provide a written quote. Instead, he showed me his computer screen so I could see that his price was THOUSANDS higher than other quotes for the same furnace. When I mentioned that, the appointment turned into something ugly. He insisted on knowing who had given me quotes, what brands they were, and he wanted to see the quotes. I declined. He continued to insist. I continued to decline saying I didn't have to provide that information to him. He also told me that I qualified for discounts when I know otherwise. He told me I was wrong! To make matters worse, his boss called me and got on the same horse, demanding information from me that he doesn't need in order to give me a quote for his service. His hard sell was very unpleasant and beyond aggressive. I did my best to fend him off and continued to ask for his written quote, which he ignored. I finally asked him to call back later but he continued to make his demands, so I ended the call. What a nasty experience.

Consumer from SAINT PAUL, MN
Mar 26, 2024

We had tech Mike M out for an emergency repair. He was knowledgeable, thorough, communicative and friendly, and had our furnace up and running quickly. Well done Mike!

...and 10 more consumer comments for S & R Heating Cooling & Appliance Repair

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