Welcome to Consumers’ Notebook, where we feature news-you-can-use and other timely information to help you become a more informed consumer. Check back often to read the latest pieces in our Notebook.
Toys equipped with microphones, cameras, or sensors create privacy and security issues.
Earlier this year, Zelle quietly expanded its fraud protection policy to include some victims of imposter fraud, but consumer advocates urge that it do more to protect users.
U.S. consumers reported losing $358 million to online scams last year, according to the Federal Trade Commission. The holiday shopping season is especially lucrative for scammers.
Water beads can cause serious injuries or death if children swallow them.
Sellers and credit card companies continue to push Buy Now, Pay Later (BNPL) to make purchases seem more affordable by splitting up costs into smaller installments. But what may seem like free financing can turn into a high-cost loan.
Banks, credit unions, airlines, hotels, and retailers inundate us with credit card offers. Before applying for any credit card, consider how you manage your money, how you use credit, and why you’re considering applying for a new card.
Within the last few years, the three largest wireless services have begun to push their customers to pay via automatic electronic checks or debit cards by no longer offering big discounts to those who pay via credit cards.
The U.S. finally has a robust market for electric vehicles (EVs), with more manufacturers offering models that are stylish, roomy, and fun to drive. Unfortunately, high sticker prices remain a deal-breaker for many drivers who want to make the switch.
Internet customers want fast and reliable broadband service. Comcast promises its “next generation” Xfinity internet service, now branded as a “10G Network,” will deliver both. But “10G” is a meaningless, and possibly misleading, marketing term.
In his February State of the Union address, President Biden promised to crack down on costly junk fees. On Wednesday, two federal regulatory agencies took steps to do that.
Fraudsters are already using AI to scam people by using tools to create better emails and text messages, and write malicious code.
Cybercriminals are now using email to send texts to circumvent spam filters. They’re also hoping this different format will make their spam stand out from the flood of bogus messages.
Simply deleting unwanted files, and emptying the recycle bin, does not permanently destroy that data. Here’s how to do that.
The bipartisan INFORM Consumers Act (Integrity, Notification, and Fairness in Online Retail Marketplaces), which took effect in June, should make it harder for crooks to sell stolen or counterfeit items—and make it more difficult for online marketplaces to ignore the growing problem.
How much do you need to order from Amazon, if you’re not a Prime member, to get free shipping? It now depends on where you live.
The resumption of federal student loan payments, which begins in October, will be a financial stretch for many borrowers. Some are looking for a way to push back.
After more than three years, the pause on federal student loan payments will end on August 31. The Covid-related relief program had suspended payments, froze interest, and prohibited collections for about 43 million Americans.
App stores are flooded with bogus versions of ChatGPT, the popular new artificial intelligence tool.
While the IRS does contact taxpayers by mail, it never sends letters about refunds. Keeping an eye out for these red flags will help you protect yourself.
The Skin Cancer Foundation says a good sunscreen, used properly, can dramatically reduce your skin cancer risk, and lower your chances of getting melanoma by 50 percent.