JCPenney

Plano, TX 75023 800-322-1189

Ratings

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Consumer Ratings for JCPenney — 4 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Staff attitudes/atmosphere
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Reliability (standing behind products, delivering on time, etc.)
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Overall quality
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Consumer Comments for JCPenney

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Consumer from San Francisco Bay Area
May 09, 2016
Recommended
Consumer from Sunnyvale, CA
Jan 09, 2016
Not Recommended
It several calls to find out when the delivery would be made. Several calls again to correct problems. This exercise in getting new drapes took almost 4 month after the initial selection of materials. This was not a Salesperson problem but one of inadequate support. Particurly annoying since it required paying a significant sum on the intial delivery COD we were old
Consumer from PINOLE, CA
Aug 18, 2014
Not Recommended

...and 1 more consumer comment for JCPenney