Dillingham & Ed Flow Heating & Air Conditioning

2508 Schooley Dr
Alexandria, VA 22306 703-768-0093
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Consumer Ratings for Dillingham & Ed Flow Heating & Air Conditioning — 155 Ratings

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Complaints for Dillingham & Ed Flow Heating & Air Conditioning

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Areas Served by Dillingham & Ed Flow Heating & Air Conditioning:

  • Alexandria
  • Arlington Co.
  • Fairfax Co.

Equipment company services/installs:

  • Humidifiers
  • Ductless mini-split systems
  • Central air conditioners
  • Electric furnaces
  • Gas furnaces
  • Electronic air cleaners
  • Heat pumps

Consumer Comments for Dillingham & Ed Flow Heating & Air Conditioning

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Consumer from ALEXANDRIA, VA
Aug 14, 2026
The air conditioner in the early morning began blowing air too warm to cool the house to 75°F, on a day that the temperature soared into the upper 90s. My wife and I are elderly. We lost air conditioning during a heat wave in July last year, waited three days for a service appointment, and desperately wanted to avoid this misery again. The first company I called had an opening in two days. Hoping for an earlier date, I found Dillingham HVAC only a few miles away from our house, called, and left a detailed voice message describing how an 80-year-old couple suffered last year during a heat wave without AC and asking for help as soon as possible. Justin Dillingham the owner soon called back and gave us an afternoon time window that same day. Although a heavy rain caused cancellation, Justin, who lived nearby, came after dinner and diagnosed the problem, a bad capacitor and a damaged hot wire. He had a busy schedule the next day, however, he called several times with updates and arrived late afternoon to make the repair. I highly recommend Dillingham HVAC and highly commend Justin for exemplary customer service, compassion, and, in general, being an exceptionally good person–a real mensch.
Consumer from ARLINGTON, VA
Apr 08, 2026
I had this group come and service my furnace. The owner came, and that went fine, so I asked him for an estimate on a humidifier. They were the lowest bid so I hired them. The technician who installed the humidifier showed me how to turn off two buttons for the summer and then he left. A couple hours later, I noticed that the furnace was running nonstop and the house was getting quite hot. I texted the owner in a panic and he told me how to turn off the furnace. He said he was busy but would come over the next day to fix it; he didn’t. Nor did he come the day after that. On the third day, he sent over the technician who had installed the humidifier. The man was angry and barked at me that all I had to do was turn off the thermostat. I had done that, but I didn’t want to argue with him. When it came time to turn off the humidifier, I found the owner’s manual online and saw that you’re supposed to turn off the two buttons like the guy said, but you’re also supposed to take the thing apart and clean it or else you’re going to get mold. I am going to use a different company this time and hope that the technician is smart enough to turn off. the humidifier properly.
Consumer from ANNANDALE, VA
Dec 27, 2025
We have been using the family owned Dillingham company for all our heating and cooling issues for many years. They are extremely reliable and conscientious. I highly recommend.

...and 53 more consumer comments for Dillingham & Ed Flow Heating & Air Conditioning