Krafft Air Conditioning Service

5707 Edsall Rd #A
Alexandria, VA 22304703-751-7510
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Prices for Krafft Air Conditioning Service

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Consumer Ratings for Krafft Air Conditioning Service — 255 Ratings

Percent of customers who rated service "superior" for: | = average for all air-conditioning & heating contractors
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Complaints for Krafft Air Conditioning Service

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Areas Served by Krafft Air Conditioning Service:

  • Alexandria
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Equipment company services/installs:

  • Air duct cleaning
  • Humidifiers
  • Air ducts (sheet metal work)
  • Central air conditioners
  • Electric furnaces
  • Gas furnaces
  • Electronic air cleaners
  • Heat pumps

Consumer Comments for Krafft Air Conditioning Service

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Consumer from ARLINGTON, VA
Jan 13, 2018
Having a yearly contract is the best option. They come twice a year and check everything.
Consumer from CHEVY CHASE, MD
Nov 21, 2017
I have Krafft do routine maintenance twice a year with fine results. when the AC failed during a heat wave the serviceman made time to come and diagnose the problem. He was able to fix it with a part he had on hand, at very reasonable cost. Prices seem to be about average for the area, which is fine because of their excellent service.
Consumer from WASHINGTON, DC
May 20, 2017
My DC home needs replacement of 2 heat pump HVAC systems, 1 system is SpacePak and SpacePak gives Krafft as referral. R22 Freon coolant is being phased out. Seeking 3 estimates to make decision.
05/02, I called Krafft to arrange an appointment for an estimator to visit my home, 05/17 was earliest date, I accepted it. 05/17 I took day off to be home. Krafft employee shows up shortly after 4 pm. He looks at current systems installed, writes down info on 3" x 5" wire bound note pad. He's not going to perform any estimate, only gather information to write up a ticket to hand over to someone else at Krafft and they will get back to me. He's here for about 15 minutes.
05/19 - 10am, I called Krafft to follow-up, described what has happened. They take my info and say they will call me back.
05/19 - 3pm, No call back from Krafft, I called again, explained everything again. They transferred me to Mr. Kraffts voicemail where I left information again.
05/20 - No callback from Krafft.
Nearly 3 weeks of getting absolutely nowhere with Krafft is disturbing. I have 2 systems to replace and Krafft seems ill prepared to give timely attention to provide an estimate.

...and 77 more consumer comments for Krafft Air Conditioning Service