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Outback Deckworks

7811 Rebel Dr
Annandale, VA 22003703-560-4468

Ratings

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Consumer Comments for Outback Deckworks

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Consumer from ANNANDALE, VA
Dec 25, 2013
Recommended
Jim, the owner, is local and hands-on, although he relies on his crew to do most of the work. Jim was great about spending time with us, going through the options and implications of the deck job, weighing costs versus quality (regarding composite material), and the long-term implications for the life of the deck. Jim arranges for all the inspections in a timely manner, and the deck was built in the time-frame that was promised. The reasons I didn't give Outback a higher rating are: 1. The quality of wood is somewhat questionable, with a lot of splitting and spintering 2. The attention to detail, by the crew, was adequate but not impressive, particularly in getting boards to line up across different parts of the deck. 3. We had a problem with some of the decking that wasn't properly secured and Jim didn't come back to fix it, so I had to do it myself.

If you want some customized service, a locally-owned business, and decent deck for a good price, then Outback is a good choice. If you're looking for top-end construction, and are willing to pay for it, then you might want to look elsewhere.
Consumer from SPRINGFIELD, VA
Aug 03, 2012
Recommended
Outback rebuilt a portion of my deck crushed by a tree in the June 2012 derecho storm. It was a somewhat tricky project that needed to replicate a pattern on the part of the deck that wasn't crushed. They not only replicated what was there before, they made it with better workmanship and higher quality materials (don't ever buy a deck from Home Depot like the previous owners of our house did...every contractor who gave an estimate pointed out major design and construction flaws).

Work started ahead of schedule and was completed on time, with only a small budget overrun about which I got plenty of warning and the owner took time to make sure I understood it.

A couple of things I think make them stand out among other contractors. The owner is extremely responsive to questions and concerns. When I noticed a couple of boards that could use more support, he promptly called me back and was there the next morning at 7:30 am to make it right. He also pulled the proper permits and paced his work as efficiently as possible with the county bureaucracy without skipping ahead or breaking building codes.

Cost was in line with other quotes for the job.
Consumer from ANNANDALE, VA
Sep 11, 2011
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