Adirondack Fence Builders
PO Box 1530
Annandale, VA 22003 703-855-0593
Annandale, VA 22003 703-855-0593
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- 161 ratings
- 93% gave a "superior" overall rating
- - Prices 20% lower than average
- Compare 31 nearby fence builders
- "This is my second time using this company, and unfortunately, this experience did not go nearly as well..."
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Prices for Adirondack Fence Builders
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Consumer Ratings for Adirondack Fence Builders — 161 Ratings
Percent of customers who rated service "superior" for:
= average for all fence builders
Doing work properly
Starting and completing work promptly
Letting you know cost early
Advice on service options and costs
Overall quality
Overall quality: percent who rated company "adequate" or "superior"
Complaints for Adirondack Fence Builders
Number of complaints with local government consumer agencies and (complaint rate)
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Number of complaints with BBB and (complaint rate)
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Areas Served by Adirondack Fence Builders:
- Alexandria
- Anne Arundel Co.
- Arlington Co.
- Fairfax Co.
- Howard Co.
- Loudoun Co.
- Montgomery Co.
- Prince George's Co.
Services offered:
- Aluminum fencing
- Chain-link fencing
- Decorative metal or ornamental fencing
- Latticework
- Picket fencing
- Split rail fencing
- Wooden privacy fencing
Consumer Comments for Adirondack Fence Builders
Sep 19, 2026
The crew worked hard (and it was hot outside) and did a good job replacing one double gate, one single gate, and several fence posts. The work they completed appears to be sturdy and well done, and I want to give the crew credit for that.
Unfortunately, there is a significant issue with the way the job was handled. We contracted to also have 7 posts replaced (besides the gates). During the work, one existing post broke while the crew was removing the rails. We are not blaming the crew for that—the post was old, and we understand that removing the rails could have caused it to break. The problem is that they used one of the 7 posts they brought to repair the broken post.
Linda, the salesperson, called afterward and said they had only brought 7 posts and therefore would only complete 7 posts because that was what was on our contract. I explained that one of those 7 posts had now been used to repair the post that broke during the work, leaving one of the posts we contracted to have replaced still needing repair. We even offered to provide extra rails and posts we already have on hand, and we were willing to pay for the additional time and labor to repair the broken post.
Unfortunately, they declined and said they had fulfilled the contract.
That's extremely frustrating because the contracted work was not actually completed. We now have one fence post that still needs to be repaired, and no fence company we've contacted is willing to come out to replace a single post.
When my husband pointed this out to the foreman and said, "You didn't complete the job," he responded that they did because the office had told them they had.
Again, the work they did complete appears very good, which makes this especially disappointing. We were not asking them to do something unreasonable—we were simply asking them to complete the work we had contracted and paid them to do. After having such a positive experience with this company the first time, we are very disappointed with how this situation was handled.
Response from firm:
Our estimator had worked with these homeowners in person, but on this occasion communicated only with the wife by phone calls & text messages. She texted a list of the requested repairs, and the contract was written accordingly, with the note: “The list of repairs is based on the homeowner’s text message.” Neither before nor during the installation, did she tell the estimator or crew that she had additional rails and an extra posts. The crew later called the office and reported that the husband wanted them to walk around the large parcel of land and replace 15 rails he had kept as spares. There was no mention of an additional post or an offer to pay for the extra time required to complete this work. Therefore, the crew was told to move on to the next customer. Had we known in advance of the full scope of repairs, we would have allowed more time and charged accordingly.
Sep 06, 2026
Aug 12, 2026
...and 100 more consumer comments for Adirondack Fence Builders