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CLA

901 North Glebe Rd #200
Arlington, VA 22203 571-227-9500

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Consumer Ratings for CLA — 1 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for CLA

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Consumer from BETHESDA, MD
May 25, 2026
Not Recommended
CLA connect in Bethesda (they're all part of a huge nationwide conglomerate) is way over-priced, has poor service. Our accountant ghosted us after we met with her. She'd done our taxes for 2-3 years. We met to work out changes due to retirement. She promised to get back to us within a week. After several calls and emails trying to reach her without success or explanation, our tax materials with highly sensitive account numbers arrives unannounced with no cover letter, or security. This, after we had specifically asked that our records NOT be mailed because of mail delivery issues. We have no idea what happened, but it was definitely not professional. We called the office and could not get any explanation. Scary. We did have our last returns checked and they were apparently done alright, but this was more cost to us we should never have incurred.

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