Mattress Firm

5401 Langston Blvd
Arlington, VA 22207 703-237-0862

Ratings

77%

Consumer Ratings — 13 Ratings

Percent of customers who rated service "superior" for:
Advice on choice and use of products
38%
Staff attitudes/atmosphere
53%
Reliability (standing behind products, delivering on time, etc.)
38%
Overall quality
38%

Consumer Comments

Consumer from FALLS CHURCH, VA
Jul 14, 2025
Recommended
Consumer from WASHINGTON, DC
Sep 04, 2024
Recommended
I am very happy with the entire experience.
Consumer from Arlington, VA
Jan 16, 2022
Not Recommended
Too many mistakes made during delivery and setup. Missing items had to be delivered separately, days later. Telephone calls for Customer Service went unanswered. Promises for a callback on issue status were ignored.
Consumer from Alexandria, VA
Aug 21, 2020
Not Recommended
Consumer from Arlington, VA
Sep 12, 2018
Recommended
Consumer from ARLINGTON, VA
Aug 26, 2018
Recommended
Very quick and easy shopping and delivery
Consumer from Arlington, VA
Mar 15, 2018
Recommended
Consumer from ARLINGTON, VA
Feb 03, 2018
Recommended
Consumer from Arlington, VA
Nov 06, 2017
Recommended
Consumer from ARLINGTON, VA
Sep 07, 2017
Recommended
I hate buying mattresses. and really hate that you cant flip them over anymore!
Consumer from ARLINGTON, VA
Apr 01, 2017
Recommended
Consumer from ARLINGTON, VA
Aug 31, 2016
Not Recommended
Consumer from ARLINGTON, VA
Aug 18, 2016
Recommended