REI
3509 Carlin Springs Rd
Bailey's Crossroads, VA 22041 703-379-9400
Bailey's Crossroads, VA 22041 703-379-9400
| Checkbook's Top Rating | |
|---|---|
| For sales service | NO |
| For repair service | NO |
| For prices of repairs |
|
- 77 ratings
- 82% gave a "superior" overall rating
- Compare 41 nearby bike shops
- "REI did an excellent overhaul on an old touring bike in 2025. Since they have restructured the business,..."
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Prices for REI
Checkbook's price comparison score for repairs
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Consumer Ratings for Sales Service for REI — 43 Ratings
Percent of customers who rated service "superior" for:
= average for all bike shops
Overall Quality
Advice on choice and use of products
Promptness of service
Staff attitudes/atmosphere
Ease of looking at/testing products
Reliability (standing behind products)
Consumer Ratings for Repair Service for REI — 34 Ratings
Percent of customers who rated service "superior" for:
= average for all bike shops
Overall quality
Doing work properly on first try
Starting and completing work promptly
Letting you know cost early
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Bike Shops Articles
Cyclopedia: Guide to Buying and Repairing Bikes
There are so many bike choices—road, hybrid, mountain—it’s hard to know how to get rolling. A good bike shop can help you choose, and we’ve got ratings of local outlets. Plus, if you already own a bicycle, we’ve also got ratings of repair services to get you on the road (or trail) again.
How to Keep Your Bike Safe from Thieves
Few people, no matter where they live or which deterrents they deploy, can avoid criminals all of the time. That doesn’t mean there’s no way to prevent your bike from being stolen. But there are some things you can do to help recover the bike and/or get the bike covered by insurance should the worst happen. Here are some of the best preventative measures—and what’s not worth the money.
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Consumer Comments for REI
Aug 31, 2026
Feb 14, 2024
May 09, 2023
...and 5 more consumer comments for REI